Lorna made it very clear at the initial scoping meeting what would be involved and I immediately found her to be warm, engaging and entirely customer-focused. The communications improvements she suggested were very practical, easy to apply and accurately reflected the budget and resource constraints we operate under.
Pat A, Chief Executive
Lorna's style within the training environment is warm and inclusive and centred on interaction and facilitation rather than direction. With a professional and considered approach to her work Lorna is honest, personable, courteous and popular with all members of staff. Her level of application and dedication coupled with a passion for clear and concise communication mean that she would be nothing but a credit to any organisation she works for.
Michelle P, Trainer
Lorna fitted in well as part of the delivery team taking on responsibility for delivering weekly tutorial sessions.
She is student focussed and very clear in what they can expect from a session. For me, she was a valued member of the module team because she would carry out any task to the required standard and with very little guidance. I knew that if she had any questions or issues she would seek advice.
I enjoyed the opportunity to work with Lorna and would gladly work with her again in the future.
Stevie R, Lecturer
Lorna was never frightened of trying something new and was asked to take some lectures and tutorials, which she did willingly and competently. She is a confident and thoughtful communicator, extremely organised and professional about her work. Lorna is very enthusiastic, very capable and I wish her every success in her business ventures.
Moira H, Senior Lecturer